Delivery

How we get the goods to you....

We offer FREE delivery within the UK for orders over £50 - delivery of orders under £50 are charged at £5 each.

At Macnaughtons we are committed to:

  • Looking after our staff
  • Giving good service to our valued customers

Postage

During the Covid-19 lockdown, all orders will be processed by Ally or Jenni only. We live in the same house close to the shop and are the only people with access to the shop at this time. Orders will be posted using Royal Mail’s First Class recorded delivery service on a Monday and Thursday only to minimise outside contact.

Goods Damaged In Transit

In the event of a product being damaged on receipt it should be returned to us for inspection immediately.

Under no circumstances must a product be used when damaged, as you will be deemed to have accepted it in its damaged condition. Before a replacement product or refund can be issued, the product must be returned for our inspection as the product may have to be returned to the manufacturer.